Loyalty Card Proposal free essay sample

Due to the increase in competition in the Retail Industry, we must impose a new marketing strategy to retain our current customers. Our main strategy is to create a reward program for customers through XM Plus Card Rewards Program. Achieving the above will allow us to retain our current customers by motivating them to frequently buy from Xpress Mart. I. Introduction Modern marketing revolves around the Customer. It is an old and by-now universally accepted concept that the Customer is the King. In recent years, the competition for customers has led many companies in the retail industry to implement a customer rewards program and provide significant incentives that deliver value well beyond reward points. Xpress Mart can continue moving towards its vision to become the most dominant player in the retail industry by implementing a customer rewards program through offering loyalty cards to customers of Xpress Mart. Therefore the traditional approach of making one-time sales is being replaced with making long term commitment to the customer and it can be possible through the XM Plus Card. We will write a custom essay sample on Loyalty Card Proposal or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page . 1 Purpose The purpose of this proposal is to capture an increasing share of new customers while retaining current customers through the customer reward program, the XM Plus Card. 1. 2 Benefits Increasing sales by motivating customers to frequently purchase from Xpress Mart and lowering advertising costs since the XM Plus Card will also be used as the company’s advertising material to attract new customers. 2. 0 Proposal Loyal customers not only provide a solid base for the company; they represent growth potential too. A processing fee of P100 will be charged. Points earned by cardholders who do not renew within one month from the expiry date will be forfeited. Any XM Plus Card that is dormant for a period of three consecutive years will be cancelled and all accumulated points in the card will be forfeited. 2. 1. 3 Card Replacements To replace a defective card, surrender the card at any XM Customer Service Counter and complete the application form. Defective cards will be replaced for free. To replace a lost card, present a valid ID at any XM Customer Service Counter and complete the application form. A processing fee of P100. 0 will be charged. Replacement of cards damaged due to the cardholders mishandling will also be charged a P100. 00 replacement fee. Accumulated Points in lost cards will be transferred to the new card. 2. 1. 4 Earning and Redeeming of Points XM Plus Card holders are entitled to earn 1 Point for every Php100. 00 worth of purchase in any XM Branch nationwide. Purchases less tha n Php100. 00, will still receive corresponding fraction of a point. Card holders will be able to see the number of points in their cards every time they shop using XM Plus Card or by going to any XM Customer Service Counter. The points earned for the current transaction as well as the number of points will be displayed at the bottom of the transaction receipt. The standard value of 1 Point is Php1. 00 and is valid for three years. For the redemption of XM Plus Card Points, those points reflected in XM Electronic Records shall be deemed correct and XM has the exclusive right to determine the available amount of points to be awarded to or redeemed by the Member. Points redeemed may no longer be changed, revoked or cancelled. 2. 2 Management Section The whole operations procedure will be explained in this section.

How To Make Personal Branding Work For You

How To Make Personal Branding Work For You In Houman Harouni’s recent article critiquing the format of TED talks, he brushes lightly on the idea of self-commoditization, and how that was once a distasteful thing. That ought to make some readers squirm; personal branding has become the default setting, it seems, for online existence. Maybe it doesn’t make you squirm. But it makes me squirm. I’ve never been completely comfortable with the idea of a person being their own brand, even if folks like actor Kevin Hart have completely embraced it. Leaked Sony emails prompted a response from Hart in a post on his Instagram account. â€Å"I look at myself as a brand.† How you see yourself, and therefore, the content you create, will dictate how you will handle your online existence. It will determine whether you’ll have multiple social accounts and how you will approach your blog content. Is Personal Branding The Right Path For You? via @JulieNeidlingerWhat Is Personal Branding? The first chapter of Jon Ronson’s excellent book So You’ve Been Publicly Shamed tells the story of his confrontation with three men who had created, in the name of academic study, a fake Jon Ronson Twitter account. The fake account tweeted out random things that appeared mildly nonsensical, and suggested Ronson was a foodie. Ronson finally confronted the men, asking them to take the account down. During this discussion, the issue of personal branding came up. Ronson expressed his annoyance at the situation, claiming that they were stealing his identity even in the face of admitting that no, he wasn’t the only Jon Ronson out there. One of the men, Dan, responded that they were annoyed by Ronson. â€Å"We think there’s already a layer of artifice and it’s your online personality- the brand Jon Ronson- you’re trying to protect. Yeah?† The argument continued as Ronson tried to explain that was not the case. Dan pointed out that Ronson was one of the â€Å"few† people using their real name on Twitter. â€Å"Who does that?† he asked. â€Å"And that’s why I’m suspicious of your motives, Jon. That’s why I say I think you’re using it as brand management.† While the entire discussion is an entertaining read (and yes, the fake account was pulled down with the help of the Internet shaming these men into doing so), Ronson was clearly displeased with the idea that he was mostly upset about the fake account because it could hurt his personal brand. Wikipedia has some interesting language when talking about what personal branding is: Personal branding is the practice of people marketing themselves and their careers as brands. While previous self-help management techniques were about self-improvement, the personal-branding concept suggests instead that success comes from self-packaging. It’s all about how you package yourself up. It’s as much about what you put in as what you leave out (which Ronson also talks about in chapter 11’s discussion on skewing Google search results to bury anything bad about you). In order for personal branding to work, you have to know who it is you want to present yourself to, and how you ought to appear. You can’t package yourself up if you don’t know what kind of package your desired audience prefers. You have to know what your â€Å"brand assets† are, and what â€Å"brand liabilities† might be floating around. You have to know how to control what is associated with you. For personal branding to work, know who you'll chat with, and how you'll appear.This, probably, is what put Ronson off. The idea of wrenching yourself this way and that to fit what people want of you instead of being who you are. Unfortunately, even if you don’t like the idea, your online trail is, by default, creating a personal brand. The things you say, post, create, and participate in are all being gathered into an easily found collection, compliments of the search engine. In some way, Ronson was correct: by messing with a person’s online brand (whether he wanted to call it that or not), you can participate in a kind of identity theft. Your personal brand is your online identity, and it is becoming a bigger and bigger part of your entire identity, including offline, every day. Personal Branding: What’s Your Type? Personal branding isn’t everyone’s cup of tea. No personal brand is ever purely honest in the sense that you live your entire life unvarnished for the world to see. Personal branding is very much â€Å"photoshopped† into fitting the niche we want to belong to and the identity that attracts the largest audience we are aiming for. Some of us are more comfortable with that than others. That’s where types come in. Type 1: Comfortable with personal branding. If you’re a Type 1, you’re a completely open book. You’re open for business 24/7, and anything you do online falls into place with a carefully constructed brand made up of you. You firmly believe that by putting everything out there, and being as real and personal as you can be, people will latch on and become die-hard fans. It’s likely you are right. However, even the most aggressive personal brand supporter understands that you have some elements of personality or interest that don’t fit the brand. You make business and content decisions according to what you feel fit the picture you are painting of yourself. I'm a type 1 personal brand. Check this out to find your personal branding strengths!Structure: The light table. Everything you do online must fit the brand you want to create. That means you must have a kind of â€Å"light table† in which you hold up everything against to see if it matches the brand you’ve outlined. Every comment you make, every piece of content you share, everything you write- it must align with your personal brand. You don’t get to be controversial and share or create contentious content, unless your brand is one of being controversial. Summation: How you want others to see and understand you is at the forefront of every business and content decision you make. Action: Always open, always on. If you’re serious about your personal brand, you’ll protect it at any cost. Its demise will affect your personal life and your very identity, since they are so closely connected. While you are always open and available for discussion, conversation, and engagement, you are also always on. If you’re an introvert, this is going to be tough. All that interaction with other people will drain you. If, however, you love people, this doesn’t seem so bad. Summation: Any person who connects with your personal brand, no matter the time or setting, gets your full attention. Type 2: Not comfortable with personal branding, but wanting to participate in content marketing. If you’re at all a bit like me, you’re not wholly comfortable thinking of yourself as a brand. Other marketers who are won’t understand your reluctance, but I get it. You want to tap into the power of content marketing because you have a product or service to sell online, but you don’t want to feel as if you are selling your soul. The key to making this work is to allow yourself to have a â€Å"multi-faceted† identity without feeling guilty about it. Enthusiastic Type 1’s will never preach a message you understand; they are always going to trumpet authenticity and always being connected to your fans. You must be able to take the things that they can teach you and still maintain an unbranded identity that you protect. Structure: Compartments. You’ll want to compartmentalize, including how you spend your day (e.g. definitive work times and personal time) and the kind of access you allow people online (e.g. personal contact only with people you are personally connected to). For example, I have a rule of no work or work-related conversation after 6 pm. I walk away from the computer, shut my office door, and go do other things. When I’m with family or friends, conversations with followers online cease no matter what time of day. No phone, no computer. This keeps that online brand from bleeding into the life I’m living with the people around me. You might have a blog that you use to create content in your niche, but a personal, unpublicized blog that you use to share vacation photos or rants on. Summation: Branded content stays in one section, personal content stays in another. Action: Defend the inner circle. You’ll want to create a clear separation between your â€Å"real† self and your â€Å"branded† self in how you behave online. This isn’t about being a hypocrite, or an excuse for horrid anonymous behavior. Instead, you’ve merely identified some boundaries and determined under what settings and which people can cross them. I'm a type 2  personal brand. Find your personal branding strengths in this post.It’s similar to compartmentalizing, but a more aggressive and protective approach the the very core of what you think you must protect in order to not feel like you sold out. This means you’ll probably have multiple social accounts, one with your branded name or personality and another that you use for people you connect with outside of the business realm. There are a few ways you can do this: Multiple social accounts. Restrictive privacy settings. Restrictions on over-sharing personal life. I have social accounts with my name, which readers of my content know, but I have other accounts with nicknames that I use with family and friends. The latter is where I spend most of my time and share the links that might not have anything to do with the brand image, instead thinking â€Å"hey, dad would think this is interesting† and using that as a motivation. On Facebook, I only add people I know personally as Friends, and limit conversation and access to many posts to an even smaller list of close friends. I do allow people to follow if they want. I firmly believe that the people I follow and the conversations I listen to can affect me, and not always in good ways. So I set the boundary to be one of people I know care about me as a person and aren’t arguing just because they want to. Summation: Aggressively protect your private life, even from well-meaning and eager fans. Type 3: Not comfortable with personal branding, and unable to participate in traditional content marketing. There are days when I tip toward Type 3, and I can fully see myself, someday, ending up in this category. For those of you who fit this description, that’s OK. You can still enjoy the creative benefits of blogging and creating online. Structure: Invisible cloak. Start by getting off of any social media account you don’t need. And by need, I would say you use it purely to connect to the actual people in your life who you care about. Your entire thinking will have to be, essentially, backwards to how online life is now seen. You can still enjoy many of the apps and sites, but you aren’t going to have an eye for creating images, sharing photos, or writing content that attempts to create a persona. You are unabashedly you, unplanned, unpromoted, unapologetic, unassuming. Summation: You don’t care if people see you, nor how they see you. You take no planned action to control either. Action: Close the gates. If you have any kind of online presence, even an unbranded one, the invading horde will always be clamoring at the gate. It’s the nature of the Internet. Take some practical steps to cut off the entrance. Turn off blog comments. Reduce social media accounts to bare minimum, if any. Use a nickname in forums and discussions, connected to a non-revealing email account. Don’t share your content on social media, or publicize it in any way. Avoid apps and other tools that have a social profile component built in (e.g. Disqus, WordPress’s Gravatar, etc.) In other words, break all the content marketing rules you’ve ever heard, and do it without guilt or expecting the same results you’d get if you followed them. You can do that if you want to. It’s OK. Create content for the joy you get in creating it, whether anyone sees what you create or not. It is more than OK to be indifferent to what people think of you, or if they think of you at all. You might be pretty lonely, and you probably won’t sell unless you have something so amazing that this severe level of exclusivity drives people mad to throw money at you, but you will, at least, avoid the sense of branding yourself. Summation: Avoid or deflect any involvement which seems draining or excessive, taking measures to reduce any opportunity for it to happen. I'm a type 3 personal brand. Read this post to find your personal branding strengths.What Does Your Personal Brand Look Like? Your personal brand can, of course, evolve. As I’ve gotten older, I’ve been less inclined to live so publicly online as I was ten or more years ago. I’ve also noticed that when people start out online with the goal to make a living there, they start as a Type 1. As their audience grows and their reputation and renown grow with it, the need for affirmation lessens and they slide toward Type 2. Then, when you become Elvis, you can be Type 3.

Work, Organizations and Society Essay Example | Topics and Well Written Essays - 750 words

Work, Organizations and Society - Essay Example Professional autonomy suggests that professionals are responsible to themselves for the services they offer. A profession is distinguished by initial and sustained education, an association created a set of codes, and accreditation procedures. Professional autonomy is based on three points: the high degree of control and influence on others, the fact that professionals define the problems on which they work, and the criterion that professionals are self-directed learners (Davis 1996, p. 443). The assumption that professional autonomy is based on control and influence is supported by the notion of professionals as experts. Employed professionals such as engineers, state attorneys and accountants, to name but a few, argue that their status as employees retracts their autonomy essential to be true professionals (Davis 1996, p. 441). Others such as physicians and nurses are subjected to several legal limitations and provisions that significantly limit their absolute professional autonomy . Professionals strive to attain as much autonomy as possible and employ several measures to establish their professional autonomy but are faced by different principal limitations to attaining their independence. Professionals attempt to establish their autonomy by forming various professional organizations, which socially and legally grant them autonomy, and significant control of their profession’s activities and practice free from external interference. These organizations define the requirements an individual needs to join a given profession, the nature and length of training, status, pay, expertise and code of ethics. These characteristics of professions, which are said to distinguish them from other occupations, derive from their autonomy. Consequently, they achieve considerable professional autonomy by claiming to be self-regulating, wrapping themselves in their cloaks of competence and repulsing that nonprofessional managers are qualified to challenge their profession al judgment. In one empirical study on healthcare professionals, including all kind of physicians and specialists from different medical specialty areas, findings indicate that some unique and professional characteristics confers more professional autonomy to them than to paraprofessionals and non-professionals (Kilic et al. 2007, p 159). Paraprofessional group, such as medical assistants, owns only partial professional knowledge and skills while non-professionals are just prepared to engage in running clerical, office work and administrative duties (Kilic et al. 2007, p. 160). Due to their strong organizations, healthcare professionals try to support the factors that strengthen their professional autonomy and resist the factors that may erode it. For instance, the study indicates that health professionals are unenthusiastic to make use of clinical IT potentials to improve health care delivery and efficiency (Walter & Lopez 2008, p. 11). This is due to privileges healthcare professi onals have over non-professionals and paraprofessionals. Legal privileges create a protected market for health care professionals and are the basis for autonomy and self-direction. Non-professionals are a threat to professional autonomy. Autonomy will only be found where a profession can control the production and application of skill and knowledge in its work. Autonomy will not be found if people outside the profession can understand, criticize and evaluate the work. According Chau and Hu (2002, p. 34) in another related research, a feature of clinical IT can be considered as threatening factors to healthcare professional autonomy. The factor is the level of knowledge codification and knowledge distribution conducted by a